Shipping & Delivery Policy

Shipping & Delivery Policy

Astra Treasure

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays. During high-volume periods, processing times may be slightly extended.

Shipping Location

Astra Treasure currently ships within the United States only.

Delivery Time

Estimated delivery time for standard shipping is 3–7 business days after dispatch.

Delivery timeframes are estimates and may vary depending on your location, carrier operations, and external factors.

Shipping Costs

Shipping costs are calculated at checkout based on the order value, destination, and selected shipping method.

Shipping Methods

Orders are shipped using reliable national carriers such as:

• USPS

• UPS

• FedEx.

The shipping method is selected based on the most efficient and reliable option for each order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow some time for tracking updates to appear after dispatch.

Shipping Delays

While we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control, including but not limited to carrier delays, weather conditions, holidays, or operational disruptions.

Astra Treasure is not responsible for delays caused by third-party shipping carriers.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at checkout.

Astra Treasure is not responsible for orders that are delayed, lost, or undeliverable due to incorrect or incomplete addresses.

Delivered but Not Received

If your tracking information indicates that your order has been delivered but you have not received it, we recommend:

• Checking around your delivery location

• Contacting neighbors or building management

• Contacting the shipping carrier directly

If you are unable to locate your package, please contact us within 7 days of the marked delivery date.

Contact

For any questions regarding shipping or delivery, please contact us at:

Email: support@astratreasure.com